Integrated Solutions

IEX WFM Integrated Learn about how your IEX WFM Integrated system works with CXone	Engage QM Integrated Learn about how your Engage QM Integrated system works with CXone
Feedback Management An overview of our industry-leading customer experience tool	CXone Expert Learn about this knowledge management tool and how it integrates with CXone
ContactEngine Learn about this conversational AI	CXone AppLink Learn about importing NICE Engage recordings into CXone
Nexidia Enlighten Experience Optimization (XO) Learn about building smarter self-service	CXone Multi-ACD (CXone Open) Learn about using CXone cloud recording and applications with your existing telephony system
Migrated Calls Learn about migrating historical call data into CXone