STOPLOG

This help page is for Studio. This information is also available for Desktop Studio.

Icon of Stoplog: blue calendar with an X

Stops call or chat logging before a conversation has ended. It is unnecessary to use Stoplog after an action or event that terminates the contact, as terminating the contact inherently stops the call logging.

Dependencies

Use Stoplog with the LOGCALL action. If you use NiCE CXone Recording Management (CXone), using LogrecordingPro action instead.

Supported Script Types

A square with a line branching from it that goes to three other squares.

Icon of gray-green envelope

Icon of dark green speech bubble

Icon of purple telephone handset

Icon of rust-colored voicemail symbol of two circles joined by a line

Icon of pink document with lines of text

Icon of green mobile phone with a speech bubble on its screen

Generic

 Email Chat Phone Voicemail Work Item SMS

Properties

None

Result Branch Conditions

Result branch conditions allow you to create branches in your script to handle different outcomes when an action executes.

Condition

Description

Default

Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the action's other branches are not defined.