List of Outstate Codes Report

Required permissions: Data Download

The List of Outstate Codes data download report displays a list of all outstate codes, including the ID, label, current status, and date and time of the last modification.

Select Report Option

You need to configure a Date Range, Start/End Time, and Export Format when you run a data download report.

Columns

Outstate_Code

The unique, system-generated ID of the unavailable code associated with an agent's reason for being unavailable.

Description

The label associated with the agent state code.

Status

Whether the agent state code is currently active (CURR) or inactive (DISC).

Mod_DateTime

The date and time the profile was last modified. It follows the format MM/DD/YYYY HH:MM, military time.