Minimum required permission: Interaction Analytics (CXone) View
The My Data link opens a table of all configured datasets in the system. The table includes:
- The name of the dataset
Set of parsed interaction transcripts that spans a specific period of time and match your specified filter criteria.. - The date the dataset was last updated.
- The time range the dataset covers.
- The channels included in the dataset.
- The language of the dataset.
- An icon
that lets you open the dataset's workspaces. - A more options
icon that lets you delete a dataset.