This table lists supported combinations of media interfaces, including Session Border Controller (SBC) interfaces and dialers
A service that automatically calls a list of customers.
AVAYA Telephony Provider
Supported Avaya deployments
|
Communication manager version |
Interface |
Recording Method |
SBC Interface (Mandatory) |
Dialer interface (Optional) |
Link to Topic |
|---|---|---|---|---|---|
| 8.1.3 | TSAPI 8.1.3 | SIPREC |
Oracle (Acme Packet) SBC 9.2 |
Alvaria (Aspect) 7.4 | |
| 8.1.3 | TSAPI 8.1.3 | SIPREC |
Ribbon (Sonus) SBC 10.1 |
None | |
| 10.1 | TSAPI 10.1 | SIPREC |
Oracle (Acme Packet) SBC 9.2 |
Alvaria (Aspect) 7.4 | |
| 10.1 | TSAPI 10.1 | SIPREC |
Ribbon (Sonus) SBC 10.1 |
None |
|
| 10.1 | TSAPI 10.1 | SIPREC | AudioCodes SBC 7.4 | None | |
| 8.1.3 | TSAPI 8.1.3 | DMCC 8.1.3 | None |
One of the following:
|
|
| 10.1 | TSAPI 10.1 | DMCC 10.1 | None |
One of the following:
|
|
| 8.1.3 | TSAPI 8.1.3 |
|
Oracle (Acme Packet) SBC 9.2 |
One of the following:
|
|
| 8.1.3 | TSAPI 8.1.3 |
|
Ribbon (Sonus) SBC 10.1 |
Avaya POM 4.0.2 |
|
| 10.1 | TSAPI 10.1 |
|
Oracle (Acme Packet) SBC 9.2 |
One of the following:
|
|
| 10.1 | TSAPI 10.1 |
|
Ribbon (Sonus) SBC 10.1 |
Avaya POM 4.0.2 |
|
| 10.1 | TSAPI 10.1 |
|
AudioCodes SBC 7.4 |
Avaya POM 4.0.2 |
CISCO Telephony Provider
Supported Cisco deployments
|
PBX version (cucm) |
CUCM Interface |
ACD VERSION (Cisco UCCE) |
Cisco UCCE INTERFACE |
Recording Method |
SBC Interface (Mandatory) |
Dialer interface (Optional) |
Link to Topic |
|---|---|---|---|---|---|---|---|
|
14 |
JTAPI | 12.6 | CTI Server | SIP Active (BiB) |
CUBE 15.6 CUBE 17.09 |
None | |
| 12.5 | |||||||
| 14 | JTAPI | None | None | SIP Active (BiB) |
CUBE 15.6 CUBE 17.09 |
None | |
| 12.5 |