Remove Tag from Visitor

Use the Remove Tag from Visitor action with the Visitor Page View rule to remove a tag you added to a visitor. The tag is removed from the visitor's browser storage.

Create This Action

  1. Click the app selector and select ACD.
  2. Go to GUIDE > Engagement Actions.

  3. Click Add.
  4. Enter a Name that describes what the action does.
  5. From the Action drop-down, select Remove tag from visitor.
  6. Select a Tag from the drop-down. The list only displays existing tags.
  7. Click Save.

Add the Action to a Rule

  1. Go to GUIDE > Engagement Rules.

  2. Locate the rule you want to assign this action to and open it.

  3. Click Add existing action.

  4. Use the drop-down to select this action. The drop-down displays the Name you gave the action, not the Action of the rule.
  5. Click Add.